Reformation Resources Delivers on Professional Services Promise

Reformation Resources recently delivered a crucial engagement milestone for client Liaison Technologies, Inc. Delivering the solution involved investigating the root cause of billing exceptions, socializing and gaining buy-in for necessary improvements, training the teams involved, and managing the technical and process changes needed to ensure a robust billing review and approval process for Liaison's Professional Services business. With Reformation Resource's help, Liaison launched an enhanced billing process, improving the experience of external clients and internal constituents.